Case Study:
ProWorkflow and Great Plains Communications
Great Plains Communications
A leading telecommunications company in the United States, serving millions of customers with innovative communication solutions.
Great Plains Communications Needs
Heightened Efficiency
Versatile Tool for all Departments
Accurate Time Estimation and Tracking
Comprehensive Views
Challenges
Before adopting ProWorkflow, the telco giant faced significant challenges in managing their time tracking processes:
- Inefficiency: Time tracking was a cumbersome process, taking up to 10-15 minutes for employees to record their time accurately.
- Inconsistency: Manual entry led to frequent errors and inconsistencies, impacting project billing and resource allocation.
- Lack of Visibility: Managers struggled to get real-time insights into how time was being spent across various projects and tasks.
Solution
The company implemented ProWorkflow to streamline their time tracking. The key features utilized included:
- Automated Time Tracking: ProWorkflow’s automated time tracking feature allowed employees to log their hours with just a few clicks.
- Real-Time Reporting: Managers could access real-time reports and dashboards, providing clear visibility into time allocation and project progress.
- Integration with Existing Systems: ProWorkflow seamlessly integrated with the company’s existing project management and billing systems, ensuring smooth data flow and accuracy.
Dashboards
Time Estimation and Tracking
Results
The implementation of ProWorkflow led to significant improvements:
- Increased Efficiency: The time required to log hours dropped dramatically. One employee noted, “So what could take, you know, 10-15 minutes is now just a 2-second check and it’s done.”
- Enhanced Accuracy: Automated tracking reduced errors and inconsistencies, leading to more accurate billing and resource management.
- Improved Visibility: Managers now had access to up-to-date reports, allowing them to make informed decisions quickly.
By leveraging ProWorkflow’s robust time tracking capabilities, the US telco giant transformed their time management processes, resulting in enhanced efficiency, accuracy, and visibility. ProWorkflow proved to be an invaluable tool in driving productivity and project success.
