Feature Improvement: Easier User & Access Management

Sending Login Access

For helping anyone regain access to the tool, whether they’ve forgotten their password or didn’t click the link within three days, the ‘Send Login Details’ button makes it easy. This link has always been available on the right hand side of the Contact page, however we’ve also added this link in Edit Contact as well as the Users & Permission settings page.

This was one of our more broadly used features, and we’ve made it easier to find and use. It also means managers now don’t need to give users temporary passwords when creating new profiles, or re-granting access – Simply click “Send”.

Secure Passwords

Where before you could set your password from the Profile menu, you’ll now need to send yourself the same link as described above. Importantly, there are also password standards being enforced which revolve around having a password that is not easily guessable. The password needs to be a minimum of 8 characters (although more is better!), and will score higher if it’s not an existing word. In general, using passphrases is a good practice in choosing a strong password. P@ssword1 is a bad example that is “too guessable” whereas “fluffyhasfleasagain” is a strong password that is easy to remember and hard to guess.