Weathering the Storm – Leading Your Team Through Times of Change or Trouble
All companies experience the pressures of change & crisis, it’s a natural part of any companies story. Managing employees through these periods can be a struggle, as keeping up morale and ensuring a smooth workflow is maintained is often difficult, as employees can quickly devolve into uncertainty. The rumour mill begins, speculation and gossip swells, […]
The 5 Key Phases of Project Management
All client projects go through 5 key phases. How do experienced project managers handle each phase to ensure they are completed without a hitch? 1 – Project Initiation & Definition Lets start at the very beginning. The client has indicated a they have a new requirement needing project planning services, and an initial meeting […]
Scope Creep in Project Management & How You Can Help Manage It with Scope Statements
Scope: The overall forecasted work required to complete a project. Scope Creep: The process of discovering mid-project that more work is required than originally agreed on. Scope creep usually starts out small, an extra element added here, a requirement change there. Initially it doesn’t seem like they could derail the project, but each of these […]
QuickBooks Desktop Integration Update
We’ve recently made some updates to our QuickBooks Desktop integration! What’s changed? Updated – Line items – quantities will now be sent to Quickbooks Desktop Updated – Task rates – time tracked and hourly rates will now be sent to Quickbooks Desktop in the description Added – Discounts can now be sent to Quickbooks Desktop […]
Google Chrome – User Time Issue
A recent Chrome update has caused some customers to encounter an issue where their account time is not being properly displayed and time records were not being recorded with the expected start and finish times. Google have released another update that should resolve this problem so if you are experiencing it then please update Chrome, […]
ProWorkflow EOY Update!
Our 2018… Thank you for your continued support of ProWorkflow. Please know your business is greatly appreciated and we are here to help you get the most you possibly can from ProWorkflow. Don’t hesitate to call us should you need anything! Here’s a brief update on our world… What a year! I am happy to […]
Removing support for TLS 1.0 & 1.1
As of December 10th, we have removed support for TLS 1.0 and will shortly be removing support for TLS 1.1 in late 2018 or early 2019. We don’t anticipate this impacting customers as all modern browsers support the more secure TLS 1.2 and 1.3 standards but wanted to let you know about this change just […]
PWF Quick Tip- The Reassignment Tool
Often the simplest things can make the biggest difference to your workflow and, we’ve got a small yet powerful tool to make your life a whole lot easier! The Reassignment Tool is one of our forgotten critical features within ProWorkflow. This feature allows you to cater to change quickly and efficiently. This is done through […]
Tips on Administering the Best Customer Support
Read Time: 4 Minutes ? Today’s customer service and support isn’t just about having a friendly voice over the phone or a smiling face behind a desk. To us, excellent customer support means giving the customer the confidence that we’ve got your back! And at ProWorkflow we believe that excellent customer support extends beyond the basics, […]
Why Keeping Track of Time is Crucial
Read Time: 1 minute ? By tracking time, you can understand how you are spending your hours at work. Time is one of the most important and scarce resources in any business, and it is essential for the company to know where this time is being spent. Often when we think of time tracking, we think […]
