ProWorkflow and
Great Plains Communications

System needs ofGreat Plains Communications

Heightened efficiency
A versatile tool for all departments
Accurate time estimation and tracking

No credit card, no fees

About

A leading telecommunications company in the United States, serving millions of customers with innovative communication solutions.

Challenge

Before adopting ProWorkflow, the telco giant faced significant challenges in managing their time tracking processes:

Inefficiency: Time tracking was a cumbersome process, taking up to 10-15 minutes for employees to record their time accurately.

Inconsistency: Manual entry led to frequent errors and inconsistencies, impacting project billing and resource allocation.

Lack of Visibility: Managers struggled to get real-time insights into how time was being spent across various projects and tasks.

Solution

The company implemented ProWorkflow to streamline their time tracking. The key features utilized included:

Automated Time Tracking: ProWorkflow’s automated time tracking feature allowed employees to log their hours with just a few clicks.

Real-Time Reporting: Managers could access real-time reports and dashboards, providing clear visibility into time allocation and project progress.

Integration with Existing Systems: ProWorkflow seamlessly integrated with the company’s existing project management and billing systems, ensuring smooth data flow and accuracy.

Implentation

ProWorkflow’s implementation led to impressive improvements.

For instance, what used to take 10–15 minutes to log is now accomplished in just two seconds, as one employee observed.

Automated tracking has virtually eliminated errors and inconsistencies, ensuring more accurate billing and better resource management.

At the same time, real-time access to comprehensive reports now empowers managers to make swift, well-informed decisions.

Overall, by leveraging ProWorkflow’s sophisticated time tracking features, Great Plains Communications transformed its time management, leading to enhanced efficiency, precision, and transparency that drove productivity and project success.

The Outcome

Significant improvements

in efficiency, accurance and visibility

The implementation of ProWorkflow led to significant improvements:

By leveraging ProWorkflow’s robust time tracking capabilities, the US telco giant transformed their time management processes, resulting in enhanced efficiency, accuracy, and visibility. ProWorkflow proved to be an invaluable tool in driving productivity and project success.

Increased Efficiency: The time required to log hours dropped dramatically. One employee noted, “So what could take, you know, 10-15 minutes is now just a 2-second check and it’s done.”
Enhanced Accuracy: Automated tracking reduced errors and inconsistencies, leading to more accurate billing and resource management.
Improved Visibility: Managers now had access to up-to-date reports, allowing them to make informed decisions quickly.