ProWorkflow has been successful at managing a wide range of applications, including development and bug fixing! You can easily itemize your bug tickets into smaller, more tangible parcels of work. That will ensure everyone from the requester to the technician is knows exactly what to expect every step of the way, helping the ticket get resolved as efficiently as possible. ProWorkflow is highly customizable, too. You can build standard forms within your projects to ensure all information is captured.
You can also use our tagging system to identify areas in which your bugs are occurring. You’ll be able to run reports to pinpoint areas of concern with the tag filter.